Plumbers that Upsell?

Is that really what you want?  According to Wikipedia, “upselling is a sales technique whereby a salesperson induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.”  Does that sound about as distasteful to you as it does to us?

If you think about it, you will find that you are being upsold every day.  Sometimes that is tolerable, even welcome ie: would you like a one dollar coke with that meal?  Is it really beneficial when it pertains to plumbing repair?  I mean, after all, didn’t you call them to fix a problem NOT try to get you to spend more money?

Our technicians are craftsmen…period!  They take great pride in the work that they do…not their wizardry at upselling.  We are Tom’s Plumbing, a tradition in the Northwest suburbs and the greater Elgin area for decades.  When you have a plumbing problem and want it fixed right away call us at Tom’s Plumbing at (847) 697-6444.