It Has Been This Way in Five Different Decades.

Back in 1986 a guy had a dream. It was two years after the Cubbies made a run at the World Series for the first time in forty plus years. He founded a business known as Tom’s Plumbing. Over the years Tom’s Plumbing would become the go-to place to call for routine maintenance and plumbing emergencies throughout the Elgin, Illinois area.

These days, some 34 years later, Tom’s Plumbing is an institution in the far Northwest Suburbs of Chicagoland. We specialize in the things that you expect, and maybe some that you don’t. We fix water lines, drains, and gas lines. We install new boilers, radiators, and water filtration systems. And our plumbers know their way around homes and commercial buildings.

Tom’s Plumbing has strived to be your go-to plumbing company in Elgin and beyond, as the area has grown by leaps and bounds. When we send out a technician he will NEVER try to “sell” you! He is trained as a craftsman and is proud of that fact. When you need routine maintenance or have a real plumbing emergency in the Elgin area visit us online at tomsplumbingservice.com and call (847) 697-6444 for an appointment.    

How to Spot Plumbing Scams.

Every once in a while, we think it is helpful to remind you that just like other professions ours has its share of scammers who will do unnecessary plumbing repair…much more than is required.  Hard working, honest plumbers are in the vast majority (even as we emerge from this national crisis), but we thought it might be a good time to warn you again.

Here are some ways to avoid plumbing repair scams –

1.  Look out for representatives who try to convince you that there are bigger problems.

2.  If you live alone, beware of the questions they are asking you.

3.  Make sure that any video inspections are actually live and being done on your home.

4.  Check out their background with such things as the Better Business Bureau.

Here at Tom’s Plumbing we want you to be informed…not oversold!  Tom’s Plumbing has served the Elgin area and its surrounding Northwest Chicagoland suburbs for decades and we do it with the utmost integrity.  Whatever your plumbing problem we hope you will think of us first.  We are Tom’s Plumbing at (847) 697-6444.

Plumbers that Upsell?

Is that really what you want?  According to Wikipedia, “upselling is a sales technique whereby a salesperson induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.”  Does that sound about as distasteful to you as it does to us?

If you think about it, you will find that you are being upsold every day.  Sometimes that is tolerable, even welcome ie: would you like a one dollar coke with that meal?  Is it really beneficial when it pertains to plumbing repair?  I mean, after all, didn’t you call them to fix a problem NOT try to get you to spend more money?

Our technicians are craftsmen…period!  They take great pride in the work that they do…not their wizardry at upselling.  We are Tom’s Plumbing, a tradition in the Northwest suburbs and the greater Elgin area for decades.  When you have a plumbing problem and want it fixed right away call us at Tom’s Plumbing at (847) 697-6444.